Basic LED Screen Troubleshooting Steps

Basic LED Screen Troubleshooting Steps

Overview:
Follow these steps to resolve common LED screen issues.

1. Check the Power Supply

·       Ensure the screen is plugged in and the power switch is on.

·       Inspect the power cable and outlet for damage or loose connections.

Power Supply Status Light:

o  Green LED On: Power supply is functioning normally.

o  Green LED Off: No power or failed power supply—check input voltage, cable, and replace if necessary.

o  Blinking LED: May indicate overload or short circuit—disconnect load, check for faults.

2. Inspect Signal Connections

·       Confirm all data and signal cables are securely connected.

·       Check sender and receiver cards for proper seating.

·       Replace or reseat loose or damaged cables.

3. Module-Level Checks

·       For dark or flickering sections, gently press the affected module to check for loose contacts.

·       Swap the suspect module with a working one to isolate the issue.

   
Receiver Card Status Light:

o  LED On:
  1. Solid: Fault in Receiver Card
  2. Flashing 1 per second: Working normally from main signal
  3. Flashing solid 0.5seconds, then fast flash for 0.5seconds: Working normally from backup signal
  4. Flashing once every 0.15 second: Boot mode, firmware is corrupt or incorrectly sent to screen
  5. Flashing 3 times then off for 0.5seconds: No video signal to sender card.​

o  LED Off: Module is not powered or not receiving data—check connections and cables.

4. Review Software Settings

·       Verify resolution, refresh rate, and color settings.

·       Reset or update control software as needed.

5. Monitor Temperature and Ventilation

·       Ensure fans and cooling systems are operational.

·       Clean out dust and debris from vents.

6. Replace Faulty Components

·       Swap control cards or power supplies with known working units.

·       Replace damaged modules as needed.

7. Seek Professional Help

·       For physical damage, persistent dead pixels, or unresolved issues, contact Aurora for support.



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