Video
Playback Issues
· Verify
correct video source input.
· Check all
cables for secure connections.
· Restart
the GrandShow media server.
Display
Screen Flickering or Blackout
· Inspect
and reseat all signal cables.
· Ensure
stable power supply.
· Reconfigure
output resolution and display parameters.
Remote
Control Fails
· Confirm
server and remote device are on the same LAN.
· Check
firewall settings.
Content
Switching Not Smooth
· Use
supported media file formats.
· Use scene
switching within the Colorlight media player.
Software
Bugs and Updates
· Install
latest GrandShow updates.
· Review
release notes for bug fixes.
Seek
Professional Help
· For
unresolved GrandShow problems, contact
Aurora for support.
GrandShow Error Codes
|
Error Code/Symptom
|
Possible Cause
|
Solution
|
|
No Output/Blank Screen
|
Device not recognized
|
Check compatibility, update drivers
|
|
Playback Lag/Freeze
|
Content overload
|
Lower resolution, upgrade hardware
|
|
Network Error
|
LAN/firewall
|
Reconfigure network, check firewall
|
|
Unsupported Format
|
Incompatible media
|
Convert to supported format
|
|
Firmware Mismatch
|
Old firmware
|
Update all related firmware
|